And I don’t mean “down” in the sense of something that’s cool, or rocks.  Instead, I mean it in the way that something isn’t working, that should. I am hoping that the damage is limited to me–though I doubt it–because I am not sure how much more negative publicity Netflix, and their stock price, can stand.

And I get that these things fail sometimes, though something unexpected happening (in a bad way) related to Netflix is becoming more and more common.

Personally, I would appreciate less mea culpas, and more concrete actions to solve problems.

After checking out Contact Help.com, I think that it’s safe to assume that what’s going on with Netflix is happening to a lot more people.  And while being down sucks, the greater problem is that they aren’t talking to anyone.

I attempted to watch around 2200 (10 p.m.), though it appears from comments from Contact Help.com that the problems probably began a few hours earlier, around 2000 (8 p.m.)

Some people report that resetting their passwords grants them access to the site, though they still don’t seem able to watch movies.  I am personally against a reset, because there’s nothing wrong (on my end) with my password.